Orders are processed within 1-2 business days, excluding weekends and holidays. Shipping times vary based on the destination and selected method. We offer Standard, Expedited, and Express Shipping, with rates calculated at checkout. Free shipping may be available for qualifying orders.

Customers must be 21 or older to purchase cigars, and age verification may be required. Due to legal restrictions, we do not ship to certain states, cities, or internationally.

We are not responsible for lost or stolen packages marked as "delivered." If your order arrives damaged, contact us within 48 hours with photos for assistance. Returns are not accepted for cigars, but if you receive a wrong or defective item, contact us within 7 days for support.

For any questions, reach out to us  at  info@cloutcigars.com or  (757) 773 - 6616